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Date Subject Poster Category Region
1 year ago Severe Latency spikes/random disconnects
Hey Velnek I play co-op with my family. Same exact computer, both hooked up wired to the internet, and mine gets insane lag (1000-2000+), while the other computer 3 feet away in constantly in the...
 Velnrak Technical Support US
1 year ago Severe Latency spikes/random disconnects
05/22/2012 12:28 PMPosted by CorbenHooray he's back!, Netgear N600, hardware WNDR3400.Let's make sure the firmware is up to date first:http://support.netgear.com/app/answers/detail/a_id/19827The...
 Velnrak Technical Support US
1 year ago No Desktop icon upon installation?
Let me check into this and see if this is intentional or not. I will need to reinstall this on another Mac and see if this yields a prompt for this and then find out if this is working as intended....
 Machkhan Mac Technical Support US
1 year ago Error code Blzpts00002 (pc windows XP)
SexSauced, Can you check this in Control Panel, in Internet Options?Go to the Connections tab.Click on LAN SettingsMake sure these are Unchecked:Use automatic configuration scriptUse a proxy server...
 Velnrak Technical Support US
1 year ago Severe Latency spikes/random disconnects
Corben, your trace actually looks good. The timeouts on Hops 2, 4, and 6 are probably intentional, as those routers are set to not respond to trace routes. What is the make and model of your...
 Velnrak Technical Support US
1 year ago Graphics Problem
Zepla ,Let's reinstall the video drivers then; a new release just came out today.http://www.nvidia.com/object/win7-winvista-64bit-301.42-whql-driver.htmlWhen installing them, use the custom install...
 Omrakos Technical Support US
1 year ago the tracker is not responding
Märïö, for Diablo II, you'll want to make sure ports 6112 and 4000 are forwarded on your...
 Velnrak Technical Support US
1 year ago A Plea From the Community
I'm sorry for the delay. This is going to be fixed in an upcoming patch. Thank you again for all of the information you've provided.________________________________________________Support...
 Velnrak Technical Support US
1 year ago Authenticator frequency?
Volt, generally, if our system sees that you're logging in from the same location, it will not prompt you to enter an Authentication...
 Velnrak Technical Support US
1 year ago Severe Latency spikes/random disconnects
0 Xystem.hsd1.fl.comcast.net. [174.63.156.115]15/ 100 = 15% |1 290ms 17/ 100 = 17% 2/ 100 = 2% 174.63.156.1Xerties, there is a lot of packet loss, and I would show this trace to your ISP for further...
 Velnrak Technical Support US
1 year ago Severe Latency spikes/random disconnects
The important part comes after this:05/22/2012 10:17 AMPosted by OdarionComputing statistics for 150 seconds...What's the make and model of your...
 Velnrak Technical Support US
1 year ago Seriously about to quit wow.
05/22/2012 10:11 AMPosted by Fribblesafter checking ram/moboHey Fribbles, I think it would be worth it to get into the details of your RAM and motherboard. Could you post the motherboard and RAM...
 Velnrak Technical Support US
1 year ago Severe Latency spikes/random disconnects
Odarion, your trace looks good overall, with some small discrepancies:1 4 ms <1 ms <1 ms 192.168.0.1Usually we'll want to see <1 all across the board, and that's probably an insignificant...
 Velnrak Technical Support US
1 year ago Severe Latency spikes/random disconnects
Hey Odarion,Do any of your other roommates play? It would be helpful to know if any of the other computers on the network get latency spikes...
 Velnrak Technical Support US
1 year ago Can't talk...
Please don't necro threads.________________________________________________Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur This is small step for me, but big step for humanity. Or...
 Machkhan Mac Technical Support US
1 year ago Updater error on mac book book pro
Is that the full error message? I have not heard of this before. Also, please post your full system specs, so we know what you are working with.Obtaining System Information1. Hold the 'Option' Key...
 Machkhan Mac Technical Support US
1 year ago Launcher Problem
Are you connected wirelessly? I've heard that this sometimes happens when you are wireless and if your router firmware is out of date. Try some basics first like powercycling your network devices...
 Machkhan Mac Technical Support US
1 year ago Keep Getting Disconnected
Umbridge, it sounds like you're disconnecting during peak traffic hours at night. I would run trace routes before 7 pm and after 7 pm, and compare the traces. I'm guessing the traces will show...
 Velnrak Technical Support US
1 year ago I keep disconnected, why?
How is it after today's maintenance?________________________________________________Support Informationhttp://us.battle.net/support'Constant change is here to stay.'
 Velnrak Technical Support US
1 year ago Radeon HD 7450 doesnt cut it?
SCHEXP,What does the message say exactly?Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:Click on StartClick on RunType in: dxdiag...
 Omrakos Technical Support US
1 year ago fonts and character clothing texters rippling
Chamberland ,Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:Click on StartClick on RunType in: dxdiag (In Vista, type dxdiag in the...
 Omrakos Technical Support US
1 year ago Windowed (Fullscreen) problem
Mesama,Please post your dxdiag info along with your config.wtf file.You can generate your dxdiag info by using the Direct X Diagnostic Tool:Click on StartClick on RunType in: dxdiag (In Vista, type...
 Omrakos Technical Support US
1 year ago "The fire from the sky still falls. Diablo 3"
UltiMatt,The issue seems to be DNS related. If you can, please try an alternate service from the one your ISP is providing now. Even if it's just as test, it only takes a few minutes and you can put...
 Omrakos Technical Support US
1 year ago "The fire from the sky still falls. Diablo 3"
Update - If you use Telstra, you might try using an alternate DNS service.____________________________________________________________________Support Information Administrator
 Omrakos Technical Support US
1 year ago "The fire from the sky still falls. Diablo 3"
Are all of you from the SEA region (Australia/New Zealand)?Have any of you tried installing via the digital streaming downloader...
 Omrakos Technical Support US