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Date Subject Poster Category Region
1 year ago I preordered, do i still get a game cd?
TyrialHannah,No, I'm sorry, but you don't get any materials at all if you buy a digital download.You'll need to contact our Billing Department to see about a refund.Billing representatives are on...
  Omrakos Technical Support US
1 year ago Pre-Download Issue
Pwnfessor,Remove all the compatibility settings changes you made to any of the game files, they're not necessary.Then delete the C:ProgramDataBattle.net folderNow try the Diablo III Setup.exe...
  Omrakos Technical Support US
1 year ago Pre-Download Issue
Bigdc,You can put it where ever you like, it's just an installer or downloader, not the actual game folder. I tend to use my desktop for convenience.If you already have the entire pre-sale client,...
  Omrakos Technical Support US
1 year ago Keine Rechte im Diablo 3 Forum
Spieler, welche Diablo III vorbestellt haben, sollten spätestens nach der Veröffentlichung des Spiels das Diablo-Profil auswählen können. Nicey – du kannst aber mit deinem...
  Rynundu Technical Support DE
1 year ago Keine Rechte im Diablo 3 Forum
Hallo zusammen!Solange ihr momentan irgendeinen Account zur Auswahl habt, ist alles in Ordnung. Besteht das Problem (trotz entsprechender Lizenz keine Schreibrechte in den anderen Forenteilen) noch...
  Rynundu Technical Support DE
1 year ago Giant failure installing error (agent) issue
The programs you are trying to use are beta programs, there will be a new update to the agent program for the release of the game.At this time you cannot install Diablo III as it has not yet been...
  Lurdlespor Technical Support EU
1 year ago Downloader Keeps losing 2-4gb of data.
Gdiscyllu,Try using a wired connection if at all possible.You'll also need to watch the language you use in here please. Profanity can result in losing your posting...
  Omrakos Technical Support US
1 year ago Pre-download crash
Mit ,We're aware of possible crashing issues with the downloader when used with "weaker" internet connections. If it's at all possible, we'd recommend trying to use a wired connection instead, even...
  Omrakos Technical Support US
1 year ago Pre-download crash
Mit ,What kind of internet connection are you using?____________________________________________________________________Support Information Administrator
 Omrakos Technical Support US
1 year ago Pre-download Question
Siochana,It's normal, I have it too. You can check it easily enough. Run the Diablo III Setup.exe file and it ought to end up with a warning saying the game hasn't been released yet. The actual...
  Omrakos Technical Support US
1 year ago Vid Card Not Supported
Mailenhment ,What's it saying exactly? Also, the Beta is over so it's not going to work anymore, but I'm curious as to what message you're actually...
  Omrakos Technical Support US
1 year ago Downloader Keeps losing 2-4gb of data.
Gdiscyllu,Are you on a wired or wireless connection?Since it seems to be restarting at different points, it would suggest what it had up until then was ok but the rest was incomplete/corrupted and...
  Omrakos Technical Support US
1 year ago Pre-download client crashing at random.
Koholint ,You'll get the unexpected encryption error if you run the Diablo III Setup.exe file from a location not also having the "Installer Tome 1.MPQE" as if you were to move it somewhere else and...
  Omrakos Technical Support US
1 year ago Error 33 for 3 days now when i try to log in
Galfureye,It was announced that it would end a couple of weeks before it...
  Omrakos Technical Support US
1 year ago Error 33 for 3 days now when i try to log in
Galfureye,You can't play the Diablo III Beta any more, it's over.http://us.battle.net/d3/en/forum/topic/4796050908And please don't bump 1 minute old...
  Omrakos Technical Support US
1 year ago Error 33 for 3 days now when i try to log in
Galfureye,What are you trying to do? The Diablo III Beta has been over for several days now, it won't let you in any more.____________________________________________________________________Support...
  Omrakos Technical Support US
1 year ago Pre-download client crashing at random.
Koholint ,Are you wireless anywhere? and if so can you run a wired connection instead? Even with the downloader crashing, it should be picking up where it left off, not losing any of what it had...
  Omrakos Technical Support US
1 year ago Pre-download client crashing at random.
Koholint,What kind of internet connection are you using?____________________________________________________________________Support Information Administrator
 Omrakos Technical Support US
1 year ago My Pre-Download/Installation Keeps Failing
05/03/2012 08:27 AMPosted by MolgressJust for clarity, you are saying that when the download is truly complete it will not only close launcher, but it will also launch the setup?Correct.05/03/2012...
  Machkhan Mac Technical Support US
1 year ago Updated video drivers, now beta won't work
AngryLawyer,We aren't saying they're "too up to date", we're saying they're not supported. A compatibility issue surfaced with them severe enough to warrant this...
  Omrakos Technical Support US
1 year ago Pre-Download Closing Itself
Zizzy,The devs have been telling us they're looking into crashing and freeze-ups while installing or patching due to less than stable internet connections. I'd have to ask that you try using a...
  Omrakos Technical Support US
1 year ago Pre-Purchase Client Installer won't download.
TheDogPrince,What do you mean by "multiple locations"? What remains the same between these multiple locations?____________________________________________________________________Support Information...
  Omrakos Technical Support US
1 year ago Will AMD Catalyst 12.4 Be supported on release
Credomane,I'm trying yet again to confirm this. I had a colleague nearby who's running an ATI card install 12.4 and he too is able to hit escape and bypass it. My guess is it's because of the beta...
  Omrakos Technical Support US
1 year ago Unexpected decryption error
Devilair,Actually, I get the same thing if I purposely take the Diablo III Setup.exe out of the folder it's in and try running it all by itself. That leads me to think you may have done the same or...
  Omrakos Technical Support US
1 year ago Will AMD Catalyst 12.4 Be supported on release
Credomane,Probably has to do with the beta already being installed then. I got the word straight from our QA department this morning. Anyone with 12.4 will have to revert to earlier drivers. If...
  Omrakos Technical Support US
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