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Date Subject Poster Category Region
1 year ago Welcome! Please Read
Welcome to the Technical Support forum for Diablo III. This forum exists to provide Diablo III customers with a place to discuss technical issues with each other and Blizzard Tech Support staff...
  Omrakos Technical Support US
1 year ago IMPORTANT: Uninstall the Beta
If you have installed the Diablo III beta at any point and intend to install Diablo III, please make sure that all Diablo III beta files are removed from your system prior to installing the full...
  Lurdlespor Technical Support EU
1 year ago ATI 12.4 CATALYST – GRAPHIC ISSUES
We've recently become aware that playing Diablo III with the latest Catalyst 12.4 drivers for ATI cards may cause some visual artifacts for specific hardware configurations. This issue affects users...
  Omrakos Technical Support US
1 year ago Error when trying to install game
Blisters,No, the "Unexpected Decrytion Error" message isn't normal and indicates one of two things. Either you've moved the Diablo III Setup.exe file out of the folder it's supposed to be in before...
  Omrakos Technical Support US
1 year ago Pre-downloader stuck at 99%
Kuryux,Are you sure it's stuck? It could be processing still. For example, I deleted the 3rd Tome file and ran the downloader. It checked the files and got to maybe 60% then started downloading to...
  Omrakos Technical Support US
1 year ago Error when trying to install game
Blisters,Everything you've been told in this thread is correct except for the actual time you can use the installer. Prior to this post, it was to have been at midnight but it's been moved...
  Omrakos Technical Support US
1 year ago Unexpected decryption error
Baron,When you ran it the second time, where did you specify as a download location? It needs to be the same you used before. The downloader is going to make the folder where you select so don't...
  Omrakos Technical Support US
1 year ago Errors after download
05/07/2012 03:41 PMPosted by CookieYes, and it runs ok.. everything looks fine. I'm just worried about this errors because once the game is released and I want to start installing, I don't want to...
  Machkhan Mac Technical Support US
1 year ago Errors after download
If none of the files have a .part suffix, are you able to open the D3 Installer.app itself?________________________________________________Mac Tech Support for Baaaaahlizzard Entertainment |...
  Machkhan Mac Technical Support US
1 year ago Downloader closes itself (Mac)
I'll look further into this and see if I can come up with anything else. One other thing is to maybe have a friend download it and put it on a flash drive/external HDD for you....
  Machkhan Mac Technical Support US
1 year ago Pre-downloader stuck at 99%
Kuryux,End it and check the contents of the folder it downloaded. If any of the files still have the .part extension, re-run the downloader (as an admin if on Windows 7 or Vista). It should go...
  Omrakos Technical Support US
1 year ago Unexpected decryption error
Honeybadger,Having the .part files means they're all partial and not completed yet. Try re-running the downloader. Temporarily disable any antivirus apps you may be using....
  Omrakos Technical Support US
1 year ago Downloader closes itself (Mac)
Would it be possible to try at an alternate location for download to see if it works? ________________________________________________Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur ...
  Machkhan Mac Technical Support US
1 year ago Unexpected decryption error
Sarinan,Do you have a file called "Installer Tome 1.MPQE" in the same folder as the Diablo III Setup.exe file? Or is it called "Installer Tome 1.MPQE.part" ?If it's still a .part file, it's not...
  Omrakos Technical Support US
1 year ago Compatibility Mode Needed for Installation?
Bodach,"Running in compatibility modes" was a user-submitted fix and seemed to work in a few cases for beta issues. The devs are warning against using any compatibility modes for the retail client...
  Omrakos Technical Support US
1 year ago Did the PreLaunch Download.
Sammy,If as Shortysun mentioned you moved the Diablo III Setup.exe file and then ran it, this is what it will do. If you're running it from the pre-sale client folder though, it's not complete. Most...
  Omrakos Technical Support US
1 year ago Could not extract the file.
Since the files are in an archive, what application are you using to extract it? It's best to use Archive Utility to extract files. ________________________________________________Mac Tech Support...
  Machkhan Mac Technical Support US
1 year ago Downloader closes itself (Mac)
So, it looks like it's being corrupted when downloading :(You mentioned that you keep getting "Behind a firewall" message, but have ports opened for the downloader. Do you know what ports you have...
  Machkhan Mac Technical Support US
1 year ago Downloader closes itself (Mac)
Can you send me your system files so I can look further into this?Obtaining your System Information and system.logSnow Leopard (10.6) and older versions of OS X1. Hold the Option Key and choose...
  Machkhan Mac Technical Support US
1 year ago Downloader closes itself (Mac)
Thanks, and were you able to create that new admin account and see if the downloadworks properly on that account?________________________________________________Mac Tech Support for Baaaaahlizzard...
  Machkhan Mac Technical Support US
1 year ago Diablo III Pre-Download
05/03/2012 11:20 AMPosted by AvalonSo now i tried downloading D3 client, it shows the fire in the sky still falls, D3 is still not released. I could only download it when it's release?You downloaded...
  Machkhan Mac Technical Support US
1 year ago Windows/Mac installer the same?
They appear to be having both PC and Mac files. I tested this out on both OS, and they appear to be exact same.________________________________________________Mac Tech Support for Baaaaahlizzard...
  Machkhan Mac Technical Support US
1 year ago Pre-purchase error .
Hi there,This'll depend on your account itself, and for security reasons we cannot reveal details about your account via a public forum.Please get in touch with our Account and Payment team...
  Lurdlespor Technical Support EU
1 year ago Downloader closes itself (Mac)
Can you verify if your D3 install folder has any files with the suffix of .part?________________________________________________Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur I'm not...
  Machkhan Mac Technical Support US
1 year ago Errors after download
When you look into your Diablo III install folder, do any files have the suffix .part?________________________________________________Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur ...
  Machkhan Mac Technical Support US
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